Jill is an outstandingly good writer, who demonstrates a serious grasp of the complex and an enviable ability to put it into Plain English. She is reliable, likeable, a great team player and as good at writing news and she is at features or even more formal documentation. She is as good on the web as she is in print.

Jill understands deadlines – and sticks to them! She is adept at working within the sometimes difficult and sensitive world of corporate communications, without sacrificing her integrity as a writer. She can be trusted with any project even at very senior level. I commend her without reservation.

Ken Runicles
Editor in Chief
BT Group